Customer service

Everything you need after your order, all in one place. If you can't find the answer, feel free to call or WhatsApp us.

How can we help

Topics

Installation

From delivery to professional assembly by our own team.

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Financing

Rent or lease instead of buying all at once.

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Contact

Call, email, WhatsApp or visit us in Ranst.

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Warranty and damage

What the warranty covers and how to report damage.

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Returns

Reflection period, the return process and refunds.

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Shipping and pickup

Delivery costs, timeframes and self-pickup.

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Assembly and maintenance

Maintenance, inspections and getting started yourself.

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An issue with your equipment? Let us know

Do you have a question or an issue with a shipment? Let us know via the form at the bottom of this page and we will contact you within 24 hours. Calling or sending a WhatsApp message is also possible, which is often even faster.

Visit us in Ranst

Ter Stratenweg 21C
Make an appointment

Call us

+32 3 808 90 30
Available on business days

Send us a message
Often the fastest response

Email us

info@fitnessdepot.be
Response within 24 hours

Contact us

Leave your details and we will contact you within 24 hours.

Free delivery from € 199

Try out in Ranst

In-house installation service

30 days reflection period